Sophie Bogdanski* (West Virginia University, U.S.A.)
Anne Christie* (University of Alaska Fairbanks, U.S.A.)
Bryna Coonin (East Carolina University, U.S.A.)
Simon Bevan* (Cranfield University, U.K.)
Susan Copeland (The Robert Gordon University, U.K.)

Invited speaker, “Web Tools for Library Assessment: Focus on SurveyMonkey,” Hot Topics Discussion Group, Association of College & Research Libraries Science & Technology Section (ACRL STS), American Library Association Annual Meeting, Sunday, Washington DC, June 24, 2007.

Presenter “Reference Interview Effects Quality of Service”, workshopfor The Cooperating Libraries of Nash and Edgecombe Counties (CLONE), with Dr. John Harer, East Carolina University Associate Professor, College of Education, Dept.of Library Science & Instructional Technology (COE LSIT). Braswell Memorial Library, Rocky Mount, N.C. April 18, 2007

Presenter, Workshop on the Maryland Model for Reference Service, Wake County Public Library System, August 30, 2005.

Presenter, Workshop on the Maryland Model for Reference Service, Joyner Library SPA Workshop, March 18, 2005.

Panelist, "Equity of Access in the Electronic Environment," panel sponsored by Reference & Users' Services Machine-Assisted Reference Division (RUSA/MARS) User Access to Services Committee, American Library Association Midwinter Meeting, San Diego Convention Center, San Diego, CA., January 11, 2004.

Presenter, Workshop on the Maryland Model for Reference Service, North Carolina State University Libraries, Raleigh, N.C., July 24, 2003.

Presenter, "Making the Electronic Environment Accessible to All: Strategies for Change, with an Update on E-Journal Accessibility," 11th National Conference, Association of College & Research Libraries (ACRL), Charlotte, N.C. April 11, 2003.

Presenter, “Now I See it, Now You Don’t: a Report on the Virtual Reference Environment,”  5th Annual Accessing Higher Ground Conference:
Assistive Technology and Accessible Media in Higher Education, University Memorial Center, University of Colorado Boulder, Boulder, CO, Nov. 7, 2002.

Presenter, "Establishing E-Journal Accessibility: a suggested approach," Library and Information Technology Association (LITA), American Library Association Annual Conference, Georgia World Conference Center, Atlanta, GA. June 17, 2002

Facilitator, "Two Heads Are Better than One: Business and Science Sources for Inventors,”  panel discussion, combined program of  the
        General Discussion Group of the Association of College & Research Libraries (ACRL) Science & Technology Section and
        the American Library Association Business Reference and Adult Services Section (BRASS) Discussion Group, American Library
        Association Annual Conference, Georgia World Conference Center, Atlanta, GA., June 16, 2002.

Presenter, "Enabling Scientists: Serving Library Users With Disabilities in the Electronic Environment,"
        SAIL 2002, Spring 2002 meeting of the Southeast Regional Chapter of the International Association of
        Aquatic and Marine Science Libraries and Information Centers (IAMSLIC). Gloucester Point, VA, May 15, 2002.

Panelist, “Sci-Tech Library Service in the Electronic Environment,” panel discussion sponsored by the General Discussion Group,
          Association of College & Research Libraries (ACRL) Science & Technology Section, American Library Association Mid-Winter Conference,
          Morial Convention Center, New Orleans, January 19, 2002.

Facilitator, Panel Discussion, "Digitizing Science," sponsored by the General Discussion Group of the
          Association of College & Research Libraries (ACRL) Science & Technology Section, American Library Association Annual
          Conference, Muscone Center, San Francisco, June 17, 2001.

Facilitator, Panel Discussion, "Mentoring in Science & Technology Libraries," sponsored by the General Discussion Group of the
          Association of College & Research Libraries (ACRL) Science & Technology Section, American Library Association Mid-Winter
          Conference, J.W. Marriott Hotel, Washington, D.C.  January 13, 2001.

Discussion Leader,  "Running the Rapids: After the License is Signed," Fall Workshop on the Licensing Process,
          North Carolina Library Association, Resources & Technical Services and College & University Sections.
          Greensboro Public Library, Greensboro, N.C.  October 13, 2000.

Panelist, "Trends in Business Reference," panel moderated by Diane Strauss,
          School of Information & Library Science, Manning Hall, University of North Carolina
          at Chapel Hill, April 27, 2000.

Presenter, "New Coastal Resources Management Program Comes Aboard,"  at SAIL 2000,
        Spring 2000 meeting of the Southeast Regional Chapter of the International Association of
        Aquatic and Marine Science Libraries and Information Centers (IAMSLIC). Environmental
        Protection Agency, Research Triangle Park, N.C., April 6, 2000.
___________________________________________________________________________________________________

Panelist, "Trends in Business Reference," panel moderated by Diane Strauss,
          School of Information & Library Science, Manning Hall, University of North Carolina
          at Chapel Hill, April 27, 1999.

Presenter, "Business Research in the Electronic Environment," a one-day workshop
          sponsored by the UNC-CH School of Information & Library Science, presented
          as part of the "Info-To-Go" Continuing Education Series, Manning Hall,
          University of North Carolina at Chapel Hill, November 13, 1998.

Presenter, "Foreign Direct Investment," a workshop showcasing electronic library
          resources and uses of the Web for teaching, as part of the Learning Technologies Services
          Summer Series for NCSU faculty, North Carolina State University Libraries, July 27, 1998.

Panelist, "Trends in Business Reference," panel moderated by Diane Strauss,
          School of Information & Library Science, Manning Hall, University of North Carolina
          at Chapel Hill, April 14, 1998.

Panelist, "Making Library Resources Available to the Physically Disabled Student,"
          Librarians' Assembly, Perkins Library, Duke University, March 23, 1998.

Co-presenter, with Donna Burge, "Making Library Resources Available to the Visually Impaired,"
          Assistive Devices Technology Conference, sponsored by Partnerships in Technology,
         North Raleigh Hilton, Raleigh, N.C., October 17, 1997.

Focus Group Facilitator, "The Future of House Undergraduate Library,"  University of
          North Carolina at Chapel Hill, October 30 and November 9, 1995.

Presenter, Workshop on the Maryland Model for Reference Service, Staff Development Day,
          Randolph County Public Library System, Asheboro, N.C., August 15, 1994.

Presenter, Workshop on the Maryland Model for Reference Service, Staff Development Day,
          Polk County Regional Library, Columbus, N.C.,  June 20, 1994.

Presenter, Workshop on the Maryland Model for Reference Service, Staff Development Day,
          Asheville-Buncombe Public Library System, Asheville, N.C,  November 10, 1991.

Presenter, "Finding Company Information," a half-day workshop sponsored by the State Library
          of North Carolina Library Staff Development Program, Wake County Public Library
          Administrative Building, Raleigh, N.C. May 22, 1991.

Presenter, Basic Reference Sources  (a 2-day workshop designed for paraprofessionals
          working in Reference Departments), sponsored jointly by the State Library of
          North Carolina in Raleigh, and the Durham County Public Library, at the
          Durham County Public Library, December 3 and December 4, 1990.

Presenter, "Bibliographic Instruction -- Keeping it Fresh," North Carolina Library Association
          Annual Meeting, Charlotte Civic Center, Charlotte, N.C., October 12, 1989